Thanks for your patience, our systems are up and running again. We have identified that the outage started at 3:30 a.m. CEST. One of our systems had a failover problem and did not recover as expected. Due to this fact, login into thecallcenterschool.com was not possible. Our engineers are already working on the issue and identified the root cause of the failover problem which is been fixed. We strive to provide the best service possible therefore we apologize for the disruption.